USE OF OUR WEBSITE
: AFRICANA HOME RESTAURANT, ("www.africanahome.ae is owned and managed by African Home Restaurant") is committed to protecting the privacy of the personal information you provide us on our Web site ("Site"). We believe it is important for you to know how we treat the information you share with us. These Terms of Use ("Terms") govern your use of our Site and its features. AFRICANA HOME RESTAURANT may revise the information, services and the resources contained in this Site from time to time, and we reserve the right to make such changes without obligation to notify past, current or prospective visitors. Your continued use of this Site after changes have been made constitutes your acceptance of any new or amended terms. In no event shall AFRICANA HOME RESTAURANT be liable for any indirect, special, incidental or consequential damages arising out of any use of the information contained herein.
NO WARRANTY/LIMITATION ON LIABILITY
: AFRICANA HOME RESTAURANT strives to ensure that the information contained in this Site is accurate and reliable. However, AFRICANA HOME RESTAURANT and the World Wide Web (or Web Site Host) are not infallible, and errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, AFRICANA HOME RESTAURANT makes no representations about the reliability of the features of this Site, the AFRICANA HOME RESTAURANT Content (defined below), Submitted Content (defined below) or any other Site feature. You acknowledge that any reliance on such material and/or systems will be at your own risk. AFRICANA HOME RESTAURANT is not responsible for the information, data, text or other materials that may appear in Submitted Content or may otherwise be submitted by users. Opinions expressed in Submitted Content do not necessarily reflect the opinions of AFRICANA HOME RESTAURANT, and AFRICANA HOME RESTAURANT does not endorse and has no control over Submitted Content. Submitted Content is not necessarily reviewed by AFRICANA HOME RESTAURANT prior to posting and AFRICANA HOME RESTAURANT makes no warranties, express or implied, as to the Submitted Content or to the accuracy and reliability of the Submitted Content. AFRICANA HOME RESTAURANT makes no representations regarding the amount of time that any AFRICANA HOME RESTAURANT Content or Submitted Content will be preserved.
AFRICANA HOME RESTAURANT disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this Site, including without limitation the merchantability or fitness for any particular purpose. AFRICANA HOME RESTAURANT is not liable or responsible for any damages or injuries caused by use of this Site (such as viruses, omissions or misstatements). THIS SITE IS PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THIS SITE OR ANY INFORMATION OR SOFTWARE THEREIN. UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL AFRICANA HOME RESTAURANT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS SITE, NOR SHALL AFRICANA HOME RESTAURANT BE RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND AFRICANA HOME RESTAURANT REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THIS SITE'S RECORDS, PROGRAMS OR SERVICES. In no event shall AFRICANA HOME RESTAURANT's total liability for all damages, losses and causes of action exceed five dollars (U.S. $5.00). Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; as a result, the above limitation or exclusion may not apply to you. Back to top»
COMMUNICATING WITH AFRICANA HOME RESTAURANT
: On certain areas of our Site, you may be given the ability to contact us by electronic mail, for example, to sign up for services such as e-mail notifications and newsletters about our products, to register for a particular sweepstakes or contest, or to participate in our interactive forums, like chat rooms and message boards. The information that you provide to us through this Site is governed by our Privacy Policy. These areas are designed to give our users the ability to contact us with questions or concerns. They are not intended for, and should not be used to, submit unsolicited ideas. It is company policy not to accept such unsolicited ideas, concepts, techniques, procedures, methods, systems, designs, plans, charts or similar materials from outside parties. By entering the Site you acknowledge and agree that any materials, ideas or other communications you transmit to us in any manner and for any reason will not be treated as confidential or proprietary. It is AFRICANA HOME RESTAURANT's policy not to accept, and to return, any unsolicited ideas, concepts, techniques, procedures, methods, systems, designs, plans, charts or other similar materials. Nevertheless, should you submit such materials, you understand that you have no ownership rights in any ideas you may submit, and you expressly disclaim any rights or causes of action you may have with respect to any materials you may submit. AFRICANA HOME RESTAURANT PROPERTY
:This Site contains many valuable trademarks owned and used by AFRICANA HOME RESTAURANT, Inc., and its subsidiaries and affiliates throughout the world. These trademarks are used to distinguish AFRICANA HOME RESTAURANT quality products and services. "AFRICANA HOME RESTAURANT Trademarks" means all names, marks, brands, logos, designs, trade dress, slogans and other designations AFRICANA HOME RESTAURANT uses in connection with its products and services. You may not remove or alter any AFRICANA HOME RESTAURANT Trademarks, or co-brand your own products or material with AFRICANA HOME RESTAURANT Trademarks without AFRICANA HOME RESTAURANT prior written consent. You acknowledge AFRICANA HOME RESTAURANT's rights in AFRICANA HOME RESTAURANT Trademarks and agree that any use of AFRICANA HOME RESTAURANT Trademarks by you shall inure to AFRICANA HOME RESTAURANT's sole benefit. You agree not to incorporate any AFRICANA HOME RESTAURANT Trademarks into your marks, company names, internet addresses, domain names, or any other similar designations. The text, graphics and html code contained in this Site are the exclusive property of AFRICANA HOME RESTAURANT ("AFRICANA HOME RESTAURANT Content"). AFRICANA HOME RESTAURANT Content is protected from reproduction and simulation under national and international laws and except where otherwise noted, is not to be copied, distributed, displayed, reproduced or transmitted in any form, by any means, without the prior express written permission of AFRICANA HOME RESTAURANT. Third-party content, such as user-posted content, including graphics, video clips, images, trademarks, trade names, characters, and trademarks and copyrights, is the property of the third parties that market or license that content, and is used by AFRICANA HOME RESTAURANT subject to license, or subject to the fair use provisions of U.S. copyright or trademark law or made permissible under other applicable law. If you are a trademark or copyright owner and you believe that your trademark or copyright rights have been violated, please go to our Copyright Complaint Process page and follow the instructions. Back to top»
USER-SUBMITTED CONTENT
: On certain areas of our Site you may be able to submit texts, files, images, photos, videos, sounds, musical works, works of authorship, text postings, and other materials and content ("Submitted Content"). You have no ownership rights in your account or other access to the Site or features therein, and AFRICANA HOME RESTAURANT may delete all Submitted Content at any time, with or without notice, if AFRICANA HOME RESTAURANT deems that you have violated these Terms, the law, or for any other reason. AFRICANA HOME RESTAURANT assumes no liability for any information removed from our Site, and reserves the right to permanently restrict access to the Site or a user account. By posting, displaying, publishing or otherwise submitting Submitted Content on or through this Site, you understand and acknowledge that any materials or other communications you transmit in any manner and for any reason will not be treated as confidential or proprietary. Furthermore, you acknowledge and agree that any concepts, techniques, procedures, methods, systems, video, scripts, music, photographs, designs, plans, charts or other materials you transmit to AFRICANA HOME RESTAURANT may be used by AFRICANA HOME RESTAURANT anywhere, anytime and for any reason whatsoever subject to the following terms: You hereby grant to AFRICANA HOME RESTAURANT a limited, non exclusive, sub licensable, worldwide, fully paid, royalty-free license to use, modify, publicly perform, publicly display, reproduce and distribute Submitted Content. This license includes the right to host, index, cache, distribute and tag any Submitted Content, as well as the right to sublicense Submitted Content to third parties, including other users, for use on other platforms, such as for use on mobile phones, in video or music software computer programs. You represent and warrant that you own the Submitted Content displayed, published or posted by you on the Site and otherwise have the right to grant the license set forth herein, and the displaying, publishing or posting of your Submitted Content, and our use thereof, does not and will not violate the privacy rights, publicity rights, copyrights, trademark rights, contract rights or any other intellectual property rights or other rights of any person or entity. You agree to pay for all royalties, fees and any other monies owing any person by reason of any Submitted Content displayed, published or posted by you to the Site. Your posting of Submitted Content is further subject to the following posting rules: You may not post any content that, as determined in AFRICANA HOME RESTAURANT's sole discretion, is unlawful, harmful, tortious, defamatory, libelous, obscene, invasive of the privacy of another person, threatening, harassing, abusive, hateful, racist, infringing, pornographic, violent or otherwise objectionable or inappropriate. You may not post any content that contains personal information about any individual, violates the privacy of any other individual or entity, or anything that you are under a contractual obligation to keep private or confidential. You agree that you will not impersonate any person or organization, including without limitation, the personnel of AFRICANA HOME RESTAURANT. You further agree that you will not misrepresent an affiliation with another person or organization, nor will you post any content that contains slanderous or libelous comments about others, or that infringes any copyright, trademark, patent, trade secret or other intellectual property right of a third party. You may not post any content that contains business solicitation of any type, including advertising a product or service, offering a product or service for sale, or directing Site visitors to a location for more information about a product or service. You may not post any software, files or links to other sites, and you may not post any content that contains viruses, corrupted files or any other similar software or programs that may adversely affect the operation of the Site or features of the Site. You may not modify in any way any specifications, technology or application codes provided to you by AFRICANA HOME RESTAURANT or as embedded in the Submitted Content unless expressly authorized in writing by AFRICANA HOME RESTAURANT. You may not share or transfer password or other access information with any other party, temporarily or permanently. You shall bear sole responsibility for all use of any account you have been permitted to create on this Site and for the confidentiality of your password. AFRICANA HOME RESTAURANT does not necessarily monitor any materials posted, transmitted or communicated to or within the Site. If you believe that something on the Site violates these Terms, please click hereto send us a message through our "Contact Us" page. The above terms do not apply to any ideas or other no protectable information you may submit to AFRICANA HOME RESTAURANT, which ideas will be governed by the "Communicating with AFRICANA HOME RESTAURANT" section above. Back to top»
WEB SITE ACCESS
: A. AFRICANA HOME RESTAURANT hereby grants you permission to use the Site as set forth in this Terms of Use, provided that: (i) your use of the Site as permitted is solely for your personal, noncommercial use; (ii) you will not copy or distribute any part of the Site in any medium without AFRICANA HOME RESTAURANT's prior written authorization; (iii) you will not alter or modify any part of the Site other than as may be reasonably necessary to use the Site for its intended purpose; and (iv) you will otherwise comply with the terms and conditions of these Terms of Use.
B. In order to access some features of the Site, you will have to create an account. You may never use another's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify AFRICANA HOME RESTAURANT immediately of any breach of security or unauthorized use of your account. Although AFRICANA HOME RESTAURANT will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of AFRICANA HOME RESTAURANT or others due to such unauthorized use.
C. You agree not to use or launch any automated system, including without limitation, "robots," "spiders," "offline readers," etc., that accesses the Site in a manner that sends more request messages to the AFRICANA HOME RESTAURANT servers in a given period of time than a human can reasonably produce in the same period by using a conventional online Web browser. Notwithstanding the foregoing, AFRICANA HOME RESTAURANT grants the operators of public search engines permission to use spiders to copy materials from the Site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. AFRICANA HOME RESTAURANT reserves the right to revoke these exceptions either generally or in specific cases. You agree not to collect or harvest any personally identifiable information, including account names, from the Site, nor to use the communication systems provided by the Site for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Site with respect to their User Submitted Content. Back to top»
INDEMNIFICATION
: You agree to indemnify and hold AFRICANA HOME RESTAURANT, its parents, subsidiaries, officers, employees and Site contractors and each of their officers, employees and agents harmless from any claims, damages and expenses, including reasonable attorneys' fees, related to your violation of these Terms, or any violations thereof by your dependents or which arises from the use of Submitted Content. Back to top»
HYPERLINKS
: This AFRICANA HOME RESTAURANT Site may link to sites not maintained by or related to AFRICANA HOME RESTAURANT. Hypertext links are provided as a service to users and are not sponsored by or affiliated with this Site or AFRICANA HOME RESTAURANT. AFRICANA HOME RESTAURANT has not reviewed the sites hyperlinked to or from this Site and is not responsible for the content of any other site. These links are to be accessed at the user's own risk. AFRICANA HOME RESTAURANT makes no representations or warranties about the content, completeness or accuracy of these links or the sites hyperlinked to or from this Site. Furthermore, AFRICANA HOME RESTAURANT does not implicitly endorse third-party sites hyperlinked to or from this Site. Back to top»
MISCELLANEOUS
: These terms constitute the entire agreement between you and AFRICANA HOME RESTAURANT and govern your use of the AFRICANA HOME RESTAURANT Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and AFRICANA HOME RESTAURANT with respect to the AFRICANA HOME RESTAURANT Site and services. Both you and AFRICANA HOME RESTAURANT acknowledge and agree that no partnership is formed, and neither you nor AFRICANA HOME RESTAURANT has the power or the authority to obligate or bind the other.
The failure of AFRICANA HOME RESTAURANT to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, the parties nevertheless agree that the court should endeavor to give effect to the parties' original intentions as reflected in the provision, and the other provisions of this Agreement shall remain in full force and effect.
Software that may be available in connection with this Site is subject to United States export controls. No software may be downloaded from this Site or otherwise exported or re-exported in violation of UAE Laws. Downloading or using the software is at your sole risk.
The failure of AFRICANA HOME RESTAURANT to comply with this Agreement because of an act of God, war, fire, riot, terrorism, earthquake, actions of UAE authorities or for any other reason beyond the reasonable control of AFRICANA HOME RESTAURANT, shall not be deemed a breach of this Agreement. If AFRICANA HOME RESTAURANT fails to act with respect to your breach or anyone else's breach on any occasion, AFRICANA HOME RESTAURANT is not waiving its right to act with respect to future or similar breaches.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.
United Arab of Emirates is our country of domicile.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
The cardholder must retain a copy of transaction records and Merchant policies and rules.
We accept payments online using Visa and MasterCard credit/debit card in AEDThe headings in this Agreement are for your convenience and reference. These headings do not limit or affect this Agreement.
If any provision of these terms of use shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any remaining provisions.
This Agreement constitutes a binding agreement between you and AFRICANA HOME RESTAURANT, and is accepted by you upon your use of the Site. This Agreement constitutes the entire agreement between you and AFRICANA HOME RESTAURANT regarding the use of the Site and the features therein. Back to top»
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AFRICANA HOME RESTAURANT
Policy
ABOUT THIS POLICY
: This policy describes our privacy practices for the websites where it is posted. It also applies to our practices for our mobile phone and text programs. Back to top»
INFORMATION WE COLLECT
: Contact Information: For example, we might collect your name and street address. We might also collect your phone number or email address.
Payment Information: For example, we might collect your credit card information when you make a purchase.
Demographic Information: We might, for example, collect your age. We might also collect information about the food you like.
Other Information: For example, we collect IP addresses and user browsing behavior. We collect this and other information using the tracking tools described in this policy. Back to top»
HOW WE COLLECT INFORMATION
: We collect information directly from you. For example, when you register on a website, for a sweepstakes or for one of our programs. We also collect information if you leave comments or make contact requests.
We collect information from you passively. If you are on a mobile device and use a location based service, for example, then we will collect your location. We use common tracking tools like browser cookies to collect information passively. We may also use web beacons.
We collect information from third parties. For example, we might get information about you from one of our franchisees. This information might be combined with information we already have. Back to top»
HOW WE USE INFORMATION: We use your information as is disclosed at the time we collect the information and in the following ways:
To respond to your requests or inquiries. For example, we use your information to fulfill orders or prizes. We might also use your information to register you for a promotions or our website. From time to time, we may also use your information to process your employment application.
To improve our products and services and for related business purposes. For example, we use information to understand our visitors and customers. This includes looking at website usage trends. We also use your information to make website and product improvements. We might also use your information to customize your experience with us. We may do these activities using the tracking tools described in this policy.
For security purposes. For example, we might use information to protect our website or our company. We might also use information to protect our customers or our business partners.
To promote AFRICANA HOME RESTAURANT and our related companies. For example, unless we tell you otherwise, we might send you notices of special promotions, offers or solicitations. We might also notify you about new website features or product offerings. To manage your communications, follow the instructions in Your Choices, below.
To communicate with you about your account or our relationship. For example, to notify you about changes to this Policy or our website Terms, to let you know about issues relating to your order or your relationship with us. Back to top»
INFORMATION SHARING: We may share your information as follows:
If we think we have to in order to comply with the law. For example, we will disclose information to respond to a court order. We may also disclose if a government agency or investigatory body requests.
In the event all or part of AFRICANA HOME RESTAURANT transfers ownership. For example, if there is a merger, acquisition or similar event, we will share information with the new owner. We may also sell off all or part of our customer lists as part of an asset sale.
With our vendors. For example, we will share information with companies that help us deliver products and services. We also allow third parties like website hosting companies to collect information on our behalf. Back to top»
YOUR CHOICES
To stop receiving our promotional emails, you can follow the instructions in any individual promotional email you receive. When logged in, registered users can also change their options at the My Account page.
To opt out of having us share your information with third parties for their promotional purposes, you can follow the instructions in any individual promotional email you receive or when logged in, registered users can also change their options at the My Account page. If you accept an offer from one of our third-party marketing partners after you opt out, we will share your information with that specific party.
You can choose whether or not to disclose personal information. Some parts of our sites and some services may be more difficult or impossible to use, though, if you choose not to share. If you turn of cookies or tracking tools parts of our site and services may also not function properly. Back to top»
MORE QUESTIONS?
Visit our Contact Us page, email us, call us at , or write to us at the following address: Shop18,19,20, Lootah Building. Street 118 -12A, Near Califonia Hotel Al Nakheel, Deira, Dubai, UAE Tel: +971 4 227 9559 Back to top»
SECURITY
We use industry standard measures to protect personal information. We cannot guarantee that you will be completely secure, however. We recommend that you use caution when using the Internet or mobile devices.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. Back to top»
Delivery/Shipment Policy
AFRICANA HOME RESTAURANT will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.
This Site may contain links to other websites that AFRICANA HOME RESTAURANT may not own or operate. We cannot control and we are not responsible for the privacy practices or content of such other websites. We encourage you to read the privacy statements of each and every website that collects personal information. This Policy only applies to the personal information collected on this Site. Back to top»
Refund & Cancellation Policy: To provide the best customer satisfaction, we provide the following solutions. Feel free to contact us if you have any questions regarding the Return & Refund Policy by calling the restaurant . For immediate response, please call the restaurant. Thank you so much!
If you get food that is different from your receipt, we sincerely apologize. Please call us as soon as you notice that you received the wrong food. You may come to pick up or ask us to redeliver✝ for free*. Please see our redeliver policy below. For credit card payments, we will void the last transaction of your credit card charge and recharge it for the new AED amount. For cash payments, you will be asked to pay the differences of the balance if the new food has a greater value than the wrong food. In the same way, you will receive the difference of balance back if the new food has less value than the wrong food. In some cases, we may offer you a store credit.
Your order will be priority if you come to pick it up. In all cases, please return the wrong food in the original container(s)* to our host or driver to avoid an additional charge.
In the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us as soon as you notice that we missed any food items in your order. You may come to pick up or ask us to redeliver✝ for free*. Please see our redeliver policy below. You may cancel the missed food before we prepare it without any question, and we will refund the amount to a credit card or we will refund you with a store credit. No cash refunds.
We cook our food fresh to order with only the finest and freshest, USDA certified ingredients. We take great care and pride in all of the dishes we make. Please call us immediately if you receive unsatisfactory food caused by uncared delivering, bad packaging or strange objects in the food. We will need the food returned in the original container(s)* so we may investigate and deal with the issue. We will prepare for you new dishes and make sure they're the best. You may come to pick up or ask us to redeliver✝ for free*. Please see our redeliver policy below. If you do not wish to receive a new dish, we may refund the amount to a credit card or we will refund you with a store credit only after we receive the food in the original container(s)* and have confirmed the error to the discretion of the manager on duty. You may drop off the food or we can come pick it up from you‡. Please see our policy on picking up unwanted food below. No cash refunds. In some cases, we may offer you a store credit in the AED amount of the returned food.
Please note: we strive to prepare and package our pick up and delivery items to preserve the high quality of the food. Keep in mind the temperature, sauce and consistency of some items may vary slightly after being packaged. Please order pick up or delivery items to your discretion.
Your order will be priority if you come to pick it up. In all cases, please return the wrong food in the original container(s)* to our host or driver to avoid an additional charge.Please note: we do provide courtesy items such as disposable silverware etc. when requested for free. If we mistakenly omit a free courtesy item you are welcome to let us know so we may address the issue with our staff, however we cannot provide discounts, refunds or store credit.
Return / Cancel: Sorry, we cannot cancel, refund or give store credit if you change your mind or mistakenly order an item after the order is prepared. You may receive a small courtesy discount in some cases. We cannot provide any refund or store credit for non-food items or beverages. Please contact us for more information.
Refunds will be done only through the Original Mode of Payment. Back to top»
UPDATING PERSONAL INFORMATION
If you are a registered user on our Site, you can review, correct, update or delete/deactivate your personal information. Log on to our Site and click on "My Account" to make changes. Back to top» EFFECTIVE AS OF DECEMBER 1, 2017
Head Office & Restaurant
Al Daghaya Street,
Backside GoldLand Building
Deira - Dubai
GPS Location HERE
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